RBQ: Can the Régie du bâtiment du Québec protect you?

When planning a bathroom renovation in Montreal or the surrounding area, it’s essential to know that you’re protected against fraudulent practices or shoddy work. Whether you live in West Island, Hampstead, Westmount, Mount Royal, Plateau Mont-Royal, Longueuil, Brossard, or St-Hubert, understanding the role of the Régie du bâtiment du Québec (RBQ) is crucial to protecting your investment. This article explores how the RBQ can protect you and what you need to know before hiring a contractor to renovate your bathroom.

What is the RBQ?

The Régie du bâtiment du Québec (RBQ) is a government organization that oversees the construction industry in Quebec. It sets standards and licenses qualified contractors to ensure safe and compliant work. When you hire a contractor with an RBQ license, you benefit from an extra layer of protection.

What are the advantages of working with an RBQ licensed contractor?

1. Security License: Contractors with an RBQ license hold a financial guarantee that can be used to compensate clients in the event of non-compliant or unfinished work.

2. Strict Regulations: The RBQ imposes high standards of skills and construction quality, ensuring a better result for your bathroom project.

3. Recourse in the event of a dispute: If a problem arises, the RBQ offers mechanisms to help consumers resolve conflicts with their contractor.

   
   

What to Do If You Are Injured by an Unlicensed Contractor?

Unfortunately, there are unlicensed contractors who offer their services at attractive prices, but with high risks for consumers. If you are a victim of fraud or unfair practices:

1. File a Complaint with the Police

   • Contact the police department in your municipality (for example, Longueuil or Montreal) or the Sûreté du Québec.

   • These complaints help to put an end to the activities of fraudulent entrepreneurs.

2. Report to the RBQ

   • The RBQ also receives complaints about unlicensed contractors and can investigate and sanction offenders.

   • Useful link: Complaints and appeals - RBQ

     
     

Your Rights as a Consumer

When you hire a contractor to renovate a bathroom in Montreal, you have rights protected by law:

1. Access to the construction site

   • In accordance with the Civil Code of Quebec (article 2117), you have the right to visit the construction site to check the progress of the work, provided you do not disrupt the work.

2. Liability Insurance

   • Before signing a contract, make sure the contractor has liability insurance to cover damage to neighbouring property, which is especially important in neighbourhoods like Westmount or Hampstead where properties are close together.

     
     

What to Do in the Event of Poorly Done or Unfinished Work?

1. Making a Claim against the RBQ Guarantee

   • If the contractor holds an RBQ license, you can file a claim to recover funds or request repairs.

   • Useful link: Problems with your contractor - RBQ

2. File a complaint with the RBQ

   • The RBQ can suspend or cancel a contractor's license in the event of non-compliance with standards.

3. Resort to Justice

   • If an unlicensed contractor has caused you harm, you can sue for compensation.

     
     

Practical Example: A Bathroom Renovation in Longueuil

Imagine you hire an unlicensed contractor for a renovation in Longueuil. After paying a $5,000 advance, the contractor disappears without completing the work.

• Step 1: Report the situation to the Longueuil police.

• Step 2: Consult the RBQ to see if the contractor is registered.

• Step 3: Hire a qualified RBQ contractor to correct errors and finalize the renovation.

  
  

Why Choose BonBain Construction for Your Projects?

At BonBain Construction, we are proud to be RBQ licensed contractors, offering our services in Montreal, West Island, Brossard, St-Hubert, and many other locations. Here's why we are the right choice:

1. Guaranteed Work: We adhere to the highest standards to ensure your peace of mind.

2. Local Expertise: We understand the particularities of homes and buildings in neighborhoods like Plateau Mont-Royal or Mont-Royal.

3. Complete Service: From design to installation, we manage every step with professionalism.

   
   

Conclusion: Protect Your Investment with the RBQ

Whether you are planning a bathroom renovation in Montreal, on the South Shore or elsewhere in Quebec, choosing a licensed contractor is the key to a successful project. The RBQ offers essential protection to consumers and ensures that your investment is in good hands. Contact BonBain Construction today to benefit from a professional and secure service for your renovation.